The Hotel Inspector (2005)

S11E07 Little Thatch Inn, Gloucester

Alex Polizzi arrives at the Little Thatch Inn in Gloucester to meet the mother-daughter owners, Jackie and Beth McDougall. The pair have differing views on whether to update the inn to draw in more guests. Once a thriving establishment with a successful restaurant, the 23-bedroom hotel has seen a significant decline in business, leading them to contemplate selling. Alex steps in to help them find common ground, encouraging collaboration between them as they aim for a more promising future.